Support
Something not working, or a question about your account? Write to us. We read every email.
Write from your account's email address.
AI apps
GoodWatch in Claude, ChatGPT and other assistants
It says GoodWatch isn't connected.
Connect again from the app, for example in Claude under Customize → Connectors. Your GoodWatch data stays as it was.
New features don't show up.
Start a new chat. If that doesn't help, disconnect GoodWatch in the app and connect it again.
It reads my GoodWatch but can't change anything.
You may have picked Read-only when you connected. Connect again and pick Read and change my GoodWatch.
Not connected yet? See how GoodWatch works in your AI app.
Disconnect an app
Stop an assistant from reaching your GoodWatch
- Open Settings → Connected apps.
- Next to the app, press Disconnect. The app loses access right away, and nothing you saved on GoodWatch is lost.
- Remove GoodWatch in the app too, so it stops offering it. In a terminal app, for example, run
claude mcp remove goodwatch.
Your account
Signing in, passwords and your email address
I can't sign in.
On Sign in, use the way you signed up: your email and password, or Continue with Google. An account made with Google has no password.
I forgot my password.
Reset your password. We email you a link. If it doesn't arrive in a few minutes, look in your spam folder.
I want to change my password or delete my account.
Change your password in Settings → Account and sign-in. To delete your account, write to hello@goodwatch.app from your account's email address.
Privacy
What GoodWatch keeps, and what connected apps can see
We only email you about your account: no newsletters, no ads. A connected app sees your ratings, lists, shows and streaming services, never your email address or password.
The privacy policy explains what we store, how long we keep it, and how to have it deleted.